Warranties
At Emmi’s Essentials™, we stand behind our products 100%. We value each and every customer and strive to provide service that is equal to our product quality. For this reason, we offer the following warranty and refund policies.
Aroma Diffuser
Our Emmi’s Essentials Aroma Diffuser has a 30 day refund policy and a 1-year-limited warranty.
We will refund the purchase price of the Aroma Diffuser minus shipping for 30 days after the purchase date. If purchased from Amazon.com, Amazon handles these claims within that 30 day period.
After 30 days, our diffuser comes with a 1-year-limited warranty from the date of original purchase that the product will be free from defects in material and workmanship. The warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt or order number. Proof of purchase is required to obtain replacement. To secure your warranty, you will need to register your product on the Warranty Submission page.
If your product is defective and is within your warranty period, you will receive a replacement product of equal value shipped to you at our own expense. Prior to replacement, please contact us at care@emmisessentials.com in order to receive a return authorization. Do not return product without prior authorization. While we strive to replace every product without the need for you to ship back the original defective product, we reserve the right to provide you with a USPS return receipt label and have you ship your defective product back to us for verification of the issue.
Amber Glass Spray Bottle and Adjustable Black Trigger Sprayer DIY Green Cleaning Kit
Our Emmi’s Essentials™ Amber Glass Spray Bottle has a 30 day refund policy. We will refund the purchase price of the Amber Glass Spray Bottle minus shipping for 30 days after the purchase date. If purchased from Amazon.com, Amazon handles these claims within that 30 day period.
After 30 days, your Amber Glass Spray Bottle DIY Green Cleaning Kit comes with a 1-year-limited warranty on the BLACK ADJUSTABLE TRIGGER SPRAYER. We do also warranty the glass bottle is free from defects in material and workmanship, but DO NOT guarantee or warranty the bottle from breakage due to dropping or mishandling.
We warranty up to one year from the date of original purchase that the trigger sprayer will be free from defects in material and workmanship. The warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt or order number. Proof of purchase is required to obtain replacement. To secure your warranty, you will need to register your product on the Warranty Submission page.
Ifyour product is defective and is within your warranty period, you will receive a replacement BLACK ADJUSTABLE TRIGGER SPRAYER shipped to you at our own expense. Please contact us at care@emmisessentials.com in order to request a replacement. While we strive to replace every product without the need for you to ship back the original defective product, we reserve the right to provide you with a USPS return receipt label and have you ship your defective product back to us for verification of the issue.
Essential Oils
Emmi’s Essentials™ is so passionate about our products that we stand behind them with a “Love It Or Your Money Back” Guarantee.
Because of our high-standards, premium ingredients, and strict quality control, we guarantee our essential oils 100%. If you are not completely satisfied with the Emmi’s Essentials™ oil you purchased, simply return the unused portion to us, with your proof of purchase and we will refund your money. Please see our policy below.
“Love It Or Your Money Back” GUARANTEE TERMS & CONDITIONS:
If you are not satisfied with the Emmi’s Essentials™ oil you are using, please contact us via care@emmisessentials.com. We will give you shipping instructions on how to send the unused portion back to us.
We will refund the purchase price of the product once the following conditions have been met.
- Claim for refund must be made within 30 days of the purchase date.
- You must provide us proof of the original purchase receipt or order number.
- Purchase must be from an authorized Emmi’s Essentials™ retailer.
- Refund does not include any postage or freight charges you may have incurred when purchasing this product or sending it back to us for your claim.
- Maximum refund will not exceed the recommended retail price of the product on date of purchase.
Should you have any questions at all about our warranty or guarantee, please contact us at care@emmisessentials.com.
Once again, thanks for being one of our customers; you truly are our company’s greatest asset!